Our shoes are crafted from high-quality materials, which may vary by style. You can find detailed information about the materials used in each product's description on the product page.

Our shoes are designed to be true to size, but individual fit preferences may vary. We recommend checking our size chart and reaching out to us for additional sizing guidance.

As our shoes run true to size, we recommend you order the same size you wear for similarly styled shoes.

If you need additional help, please send an email to hello@mayanthony.com

We are committed to ethical and sustainable practices. We source materials responsibly and prioritize fair labor practices. You can learn more about our sustainability initiatives on our About Us page.

Custom and personalised pairs are not returnable or exchangeable. If something doesn’t feel quite right with your order, please contact hello@mayanthony.com so we can help. Please see our Refund Policy for details.

This policy does not affect your statutory rights.

After placing an order, you will receive a confirmation email with a tracking link. You can also log in to your account to view your order's status and tracking information.

We stand by the quality of our products. Most of our shoes come with a lifetime warranty against manufacturing defects. For specific warranty details, please send us an email hello@mayanthony.com

Yes, we offer half sizes for most of our styles. If a half size is available, you can select it from the size options on the product page.

Yes, our shoes are all individually handmade so we are able to make shoes for different foot sizes and widths. For further information, please send an email to hello@mayanthony.com

Proper care can extend the life of your shoes. Check the care instructions provided on the product page, but in general, you should clean them regularly, avoid extreme conditions, and store them properly.